Sales: 844-374-2883 Driver Support: 866-900-4434

FAQ

Pre-Purchase Info (Click to Expand)

  • Contract Terms

    Month-to-Month
    • No long-term commitment
    • No teaser rates or bait-n-switch prices!

    Freeze your account for UP TO 6 months. After 6-months you need to reactive your account or it will be cancelled. Cancelled accounts require a new receiver to be reactivated.

  • Financing

    PayTomorrow Financing

    • Financing available both through website purchase or phone order
    • Break up your payments with up to 6 months interest-free financing for qualified customers
    • Soft credit check takes seconds and does not affect your credit
    • Early payments save you money on longer term financing.
    • Term Options: 6 , 12, 18 or 24 months.
    • Financing as low as $55/mo.
    • Application completed by entering Debit Card and making 1st month’s payment.

  • Channels Available

    • Full list of channels available can be found HERE.

    • Get access to better channels for less with EpicVue
    • No teaser rates or price increases after 6 or 12 months
    • DIRECTV works anywhere with line of sight to the satellite towards the southern sky.

    • NFL Sunday Ticket only provides access to games on Sunday.
    • National Networks (i.e. ABC, NBC, CBS and FOX) not available through receiver. Local Off-Air antenna required and has a 60 mile radius near metropolitan areas. Sold separately on our website for $79.

    Contact us for more information: 866-900-4434

  • Discounts & Referral Program

    Discounts
    EpicVue has partnered with associations and O/O Fleets to make this program possible. Call us to find out if your fleet or association is sponsoring a discount, 1-866-900-4434

    Referral Program
    Our referral program allows you to get 2 months FREE programming for every referral. Both you and your referral each get 2 months FREE programming. Multiple referrals allow you to add more months to your account!

    Login to My Account to see your referral code.

Post-Purchase Info

  • Delivery

    • You will receive an email with step-by-step instructions once you complete your order, make sure to keep an eye out for that email
    • We will ship your package to the shipping address provided, we do not carry inventory at any service centers.
    • Please example the package thoroughly to make sure there are no missing or damaged parts
    • Immediately report any damage to customerserivce@epicvue.com with details and pictures

    • Once you receive your delivery, proceed to our INSTALLATION PAGE

  • Installation & Activation

    • Self-Installation:

    • Rivet Nut Tool: Make sure to purchase a Rivet Nut Tool at checkout so you can properly mount the bracket that will hold the dome on your truck.
    • Videos & Manual: Make sure to carefully watch our Installation video guide and read through the installation manual found at: TVformytruck.com/installation

    • Professional Installation: Visit our installation page at TVformytruck.com/installation to see our full list of certified installation/service centers. You will be billed by the service center once the installation is complete

    • Activation: Once the installation is complete, call us at 1-866-335-2122 to activate your receiver

  • Customer Service

    Do not call DIRECTV directly, they will not be able to help you. Living with erectile dysfunction requires a multifaceted strategy, including psychological support, lifestyle modifications, and pharmaceutical options. Addressing the underlying causes involves consulting healthcare professionals, where Piedmont-health plays a critical role. Seeking early intervention optimizes treatment efficacy and enhances quality of life. Call us and we’ll be able to handle any hardware or account related issues.

    24/7 Support – 1-866-900-4434

    Hours of Operation: 24 hours a day, 7 days a week.

    • This line can assist you with questions and troubleshooting

    Customer Support – 1-866-335-2122

    Hours of Operation: Mon – Fri  9AM–6PM  CST

    • This line can assist you with questions, troubleshooting, damaged hardware, and account related issues.

     

How to Sign Up

If you’re ready to go, click on the CHOOSE PACKAGE below to get started. Or call us to ask questions or place your order at 1-866-335-9719

CHOOSE PACKAGE

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